about 10 days ago I e-mailed the promoter to find out how to get the digital download that forms part of the ticket price paid to those going to Chris's Aussie concerts. Suprise Suprise no answer.

Today I phoned Mr Mcmanus 's office and was told that I'll have it by the end of the week. Considering its Thursday afternoon, what do you think my chances are of getting it

If I don't get it by Monday I'll ring and ask to speak the boss !!!!!

I wonder if the four songs on itunes are the free ones for us????

No great suprise that the digital download link hasn't appeared.

I phoned Preferred Seating who I bought my tickets through and guess what!!! they didn't know anything it. I gave the URL to McManus's website that clearly states the download is for EVERY ticket sold.

Salesperson from P.S. said that it was only for Ticketmaster sales. Told him to read again that says ALL tickets sold. He said to ring the promoter. My reply was the promoter told me to ring them!!

After going around in circles for about 5 minutes, I now have to wait until they do an investigation about the downloads.

I urge anyone that has used Preferred Seating to make enquiries or we may never hear the downloads

Any luck?
Someone needs to send McmAnus' office a calendar. I was told that the link would be up on their site well before the 28th ....... of February. Perhaps they meant 2010?
What a right cock up.

no luck so far, Preferred Seating are still checking into the situation and I left a message with McManus's people and they are yet to return my call

At this rate I'll be asking Chris in the meet and greet line

Hang in there mate.

Cheers,

just a bit annoyed because I hate getting the run around. And if I pay for something I expect to get it.

Can I ask...who is this Mr. Mcmanus? This name has been on the board before. Who is he?

Mr McManus is CI's current Australian promoter. I think most of us dealing with this current fiasco, along with others in the past couple of years would agree that his work is questionable.

the saga continues .... phoned Preferred Seating to find out what was happening and they said that my email address had been passed onto the promoter and the link download would be sent to me ....

AFTER THE CONCERT!!!!

so now I have to wait until after the 11th March to see if it arrives or not

it gets worse..........

they will only send out one link to an email address, so if you bought tickets for friends to go with you, .... stiff.

Didn't it say EVERYWHERE that EVERY ticket purchased gets a "FREE" download???

Just as well I don't get worked up about stuff like this any more. I confirm everything that jac, katina, Cheryl and anyone else have said. What load of manure it all is.

Snake oil salesman, is what comes to mind whenever I think of McManus. I wouldn't be surprised if the whole idea of the digital download thing was his own little money-making scheme. Where was this man when 99% of Australia's showbiz sector were either arranging, or supporting benefits for the Bushfire Relief victims/survivors a couple of weeks ago? The only thing you saw in the media of McManus was a smug-looking picture of him in the paper with Stevie Nicks and an article boasting about how well their racehorse was doing. Well woop-de-bloody-doo. While Michael Gudinski (Australia's most professional, and BEST music promoter bar none), was putting Sound Relief together, where was McManus? What useful contribution did he make?? None that I've heard of, so far at any rate.

As for the digital download thing, it definitely inflated the ticket price, no matter how 'free' it supposedly was. As a ticketmaster customer, I got an email yesterday to tell me the download link was now available, so I went over to the download site earlier this morning and tried it, but it makes you jump through several hoops to get it. First of all, it's on a site I've never heard of called 'chrisisaakmusic.com.au' which is run by somebody called 'Digirama Music & Entertainment Limited' (I found it always pays to read the fine print when I'm being ripped off) I have no idea if McManus is connected in any way with either of these other companies, but I wouldn't be surprised. So, I go over there and first of all it asks me to join just to download (yet ANOTHER bloody invitation to join something 'or else'....I am SO sick of those sites all over the net....). Anyway, so I grit my teeth and decide to join....and of course they want to know your private details, like your birthdate (I told them I was 89 - so they can make of that what they will. ) and they also wanted my mobile number.....but they did NOT give you a choice of opting out of being sent all their phone spam, so I left that bit blank, and it seemed to go through, but then I couldn't get any further because it kept saying that I needed my registration 'confirmed' first (thank goodness I gave them a legit. email addy ) but that was a good 30 minutes ago now, and so far, nothin' nada, zip, zilch has arrived at my hotmail account to tell me I'm 'confirmed'. I ain't holding my breath either, because most confirmation emails you get from anywhere these days are fully automated, so should come through pretty much instantaneously. This is not a good sign. However, I'll keep monitoring my hotmail addy over the course of today and see what happens next.

Katina ~ if it finally comes through you can have my copy - I'm no longer interested.

Every time he was promoted by Michael Chugg it was always smooth sailing.
There's a reason Chugg wins awards.

Well slap me, and call me all kinds of stupid (and a few more!) but I thought to look in my junkmail folder after I posted the above, and yep, there was the confirmation email.... And just when I was about to write them a really pissy complaint letter too (caught myself in the nick of time...). I would have then had to write to them again to say sorry....(but oh well, if they saw that I was 89 they would have just thought, poor old thing doesn't know what she's doing )

Soooo.......it's downloading right now....but is coming through at the rate of snails (something like 16 kbs per second ) so hopefully I'll have something by midnight tonight. (I also see it's coming from some ISP in New Zealand, so maybe it's coming via Middle Earth?!?)

Yes, good old Michael Chugg...we DO have some decent music promotors/entrepreneurs in this country. It's just a damn shame the Isaak entourage didn't choose to go with any of them.

I got one link from the agency that I got 2 tickets from, and was told that they were only given one link for ALL tickets they had purchased.
It took 30mins to download and like everyone else who commented at the site~

I was gypped of Track 10 "The Best I Ever Had" !!!!!

And here's another complaint while I'm at it. NO cover art and NO track listings to print off.

Michael Chugg Rocks, don't know why Chris ever went with McManus. I guess we shouldn't complain who
brings him out and promotes him in Australia though cause at least we still get to see him. The whole free
download thing is a big mess though. I bought 7 tickets for Canberra and I haven't heard a thing since.

But I'm too happy to give a shit about the download - got my cd today so I'm one happy girl.

Ohh back on the subject of McManus - they have booked a bigger venue in Canberra this year and I was
totally surprised to learn that the radio station here who are promoting him were offering tickets last
weekend at the special price of $55. You still had to log onto ticketek and use the code word MIX and yep
a ticket could have been yours for $55.

Makes me wonder if they aren't selling enough or something?

I paid $117 for mine but it was worth it because of the seats I got but HELLO ... $55! xx

Yes....I saw that too, jac. There's a lot of very pissed-off people on that download page. Me, personally - I'm past that now. I'm with stuff & nonsense up above. I can't be bothered getting worked up about it, so I'm not even going to bother going out of my way to get that extra track, let alone the myriad other extra tracks on offer, most (all?!) of which you have to pay extra for. All I can say is, it's a pretty damn good marketing tool. By the time you fork out for all the extra bits and pieces you've probably shelled out for an entire second album. Well, they can stick that. I've spent enough money as far as Mr. Isaak's concerned over the years. (Besides, I can do with my money much more than he can, I'm sure. ) However, I agree that this extra track IS something you're entitled to, if you purchased that concert ticket(s) originally from Ticketmaster or whomever, because it was promised as part of the original deal. If it's offically on the album, it should be part of the download as well. This whole thing has been a giant balls-up from start to finish.

Senayr, I hope I standing right next to you when you need to ask Chris about the download. The junk and hoops I have gone through to get my ticket to the Thursday night show will never happen again.......

The Promoter and ticket outlet scenario needs to change. In better times, getting a ticket to see CI&S was a piece of cake. Now.......HIDEOUS is the best word to describe what most of us have encountered Down Under.

Well, Mizz C, I see those cutbacks have finally hit Oz. Or should that be 'hut Oz'?

What an absolute debacle!!!!! And you know your way around the net/download world. Goddess help me when I need to spend an entire long weekend waiting for Middle Earth to download a song - or if I am exxxxxxxxttttrrrra lucky songs.

Thank Goddess I am a patient Goddess.

NOT.

And, if only the Isaak Entourage had though to ask us for advice on Oz Promoters......Past experience and ease of booking venues etc should have been the clue really. Life can be simple.....Paris can be simple if one knows the language! Why must everyone else complicate the process?

Mizz C, guess who again?!!!

I think I am going to pip you with the age. I am going to be 99 not out! And the mobile number I give will be make believe. I never want to hear from these twits again. GIVE us the download....Or go home.

Snake Oil Salesman is right. He looks as if he eats all the oil though. Bloated old toad.....

Yeah...the way of the world, huh Miss Sugz?? But, hey, $117 seems pretty good me after shelling out $150 for a seat at the Palais that's nowhere near front-row.

Yup, I'm beginning to think Chris should even have went with Glenn Wheatley instead of McManus.....(just make sure to get those tax returns done by somebody else)

now I'm convinced Arthur doesn't know what Martha is doing. After getting the phone call from Preferred Seating saying that I wouldn't get the download link until after the concert, I arrived home this afternoon to be greeted with an e-mail from Chris Isaak saying I could download my free bonus Chris Isaak Album Mr Lucky

the lovely e-mail says "Thank you for your order through Ticketmaster to see Chris Isaak Live in Concert this March." So obviously Ticketmaster had my e-mail even though I didn't buy the ticket through them. Don't ask me how they got it 'cause I don't know!!!

Well, I rushed to download it of course expecting some bonus songs but its just the standard CD.

So much for me whinging and moaning I already have both the standard and Limited edition with the lithograph.

Now I just have to work out iTunes. I keep getting blocked when I go to download (obviously doing something wrong ....)

Can I have his email address please? There are a few things I have to get off my chest!

Hi Jac

I've sent you a pm with the addy

Hey Senayr, I downloaded the whole thing in minutes. No hitch. No drama. I downloaded it to my work computer so that when I am on business trips I can hear the album while I am relaxing in the hotel room. I was hoping for a 'bonus track or two' for booking a place at a show.....But maybe I misread the initial email we all got months ago when we booked. Afterall, I had bought the CD days before the initial release date in Sydney, and have the songs downloaded to iTunes anyway.

Ticketmaster is a dud. But after jumping up and down - love a scene when I get what I want - I finally got to collect my Ticketmaster booked ticket from a Ticketmaster outlet last week. They wanted me to queue at the Palais because the postie couldn't deliver the ticket to me. (Many calls and emails and letters have transpired in the meantime.) But I gets what I wants one way or other. Ticket in hand now. So fine to go and party.

well now Mother Nature is conspiring against me there is a catagory FIVE cyclone off the coast of Queensland and I have to fly through it to Brisvegas to get my connecting flight to Melbourne.

Hopefully the pilot knows to fly around it

And to top it off, Melbourne had a 4.5 earth tremor the end of last week

Hey Senayr, you'll be fine.

And I survived the earth tremor....I actually thought huge trucks were converging at the park behind me!!!!! Bet I would have slept through it if it was the middle of the night. I did in Japan.

BTW, more tremors are on the way. But Chris and Co will feel at home. Tremors happen in San Fran all the time.

Did I mention that I am STILL waiting for McAnus's people to send me my download link?
What a right cock-up.

I actually did get around to sending an email to Preferred Seating (quite a while ago, before the show in March) and they said I would get a link shortly after the show (or something, I forget!) from McManus and co. I'd forgotten about it, done the show, bought the cd, what else are you supposed to do, after all? I've had nothing, needless to say. It's the principle of the thing ... they tell you anything to get you sucked in. It leaves a bad taste, don't it?? Couldn't be stuffed doing anything else but it still grates.

Right to Fat Cat McAnus. You'll feel better at least. Make sure you let him know how incompetent his mob ran the last tour and the whole 'free' download debacle.

His company couldn't organise a piss up in a brewery.

I wholly agree with you Kazz - the digital download thing was disorganised from the start. Took me numerous phone calls to McAnal and Preferred Seating and getting different stories each time. The last thing I was told was that I wouldn't get until AFTER the tour finished and then low and behold I end up getting a few days BEFORE the concert.

I never gave my email addy to Ticketmaster but they are the ones that sent me the link.

Maybe McAnal's people told Ticketmaster to send me the link because they were sick of me bugging them every day? Or perhaps it was Preferred Seating thats the problem?

Did anyone who brought through Ticketmaster direct have a problem?

I haven't heard any of our US or Canadian friends talking about a free download - wonder if it was offered as part of the ticket deal????

Senayr, I went to the three shows in Las Vegas around Valentine's Day and there was no free download as part of the tickets. (Just as well, by the sounds of it.)

FifiKitty, yes, sometimes the 'golden goose' is not worth the hype. And it wasn't this time. This tour of Oz was the biggest debacle re collecting/receiving tickets I have ever experienced. And I WILL NOT DO it again. The Management - McAnus/Ticketmaster - should make the transactions easy. Past Management has achieved that task. Ticketmaster in Oz couldn't arrange a picnic in a park. Ticketek is the way to go here.

Senayr, glad you got what I meant when I wrote 'Right to McAnus' :(Horrified at my English....Of course I meant 'Write to McAnus...' But you knew that on some level, I hope. My fault for not checking what I wrote.) And I did let those that needed to know about my displeasure. Amazing what happened in the end. Suddenly tickets I was told I couldn't pick up from a Ticketmaster Venue were available for collection prior to the show.

Love a good hissy fit now and then.